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System Settings
Customer Settings
Topic
Customer Settings
Customer Settings - Customer Categories
Create Categories to assign to your Customers. Adding Customer Categories will assist with filtering on screen and reporting
1 min read
Updated Nov 8, 2026
Customer Settings - Customer Territories
Customer Territories may be defined to have any meaning useful to the users. In its most basic form this could be regional eg EMEA, APAC, AMERICAS etc.
1 min read
Updated Nov 8, 2026
Customer Settings - Customer Account Manager Groups
A Customer Account Manager Group can be created and added to specific Customers. This allows you to have more management of your Agent's Zedonk Access, to…
1 min read
Updated Nov 8, 2026
Customer Settings - Customer Priorities
Customer Priorities are internal references only and are not listed on any customer facing documents. Customer Priorities added to Customer entries pull…
1 min read
Updated Nov 8, 2026
Customer Settings - Customer On Hold Status
You can create and assign an 'On-Hold Status' for your customers. This will define what users can and cannot do when processing orders for a Customer with an…
1 min read
Updated Nov 8, 2026
Customer Settings - Shipping Terms
Enter shipping terms offered to your Customers
1 min read
Updated Nov 8, 2026
Customer Settings - Payment Terms
Create all your payment terms here and then assign them to Customer records
1 min read
Updated Nov 8, 2026
Customer Settings - Customer Note Tags
You can add internal notes to your Customer record and create Tags to help you manage these
1 min read
Updated Nov 8, 2026