Essential Functions

Zedonkopedia is an online resource offering comprehensive guides and step-by-step instructions to assist users in effectively navigating and utilising the…

If Zedonkopedia doesn't have the answer, look for Zia, our 24/7 AI assistant, in the bottom-right corner.

If you cannot remember your password or Zedonk is telling you that it is incorrect - you can reset your password provided the email you enter is the registered…

Zedonk tells you the user account is locked (because the wrong password was entered too many times on previous attempts).

You can make existing Products and Raw Materials visible in the new Season. Please ensure your seasons are set up correctly.

When you create a record in Zedonk, it is automatically set to ACTIVE in the system.

Exchange rates are season-specific and can be amended in your General Settings. They are used to:

Learn about the imagery and image specifications that can be uploaded to Zedonk.

If you enter a customer name, manufacturer name, or product name using non-Western characters, it will appear on your Zedonk screen and will also be included…

Introducing Z.Pulse, your centralised hub for help and support within Zedonk.