Create an additional user accounts in Zedonk for your team members.
Important: To add a new user you must purchase a licence for the additional user.
You can purchase additional users directly in Zedonk, or email [email protected] for more information.
Warning: Only Admins or team members with access to User Management can create new user accounts.
Tip: To edit an existing user, click on their name in the User Management list view.
To create a new user from the User Management page, click [+ New User].
Enter the User Name.
Tip: Zedonk usernames are shared and unique across all Zedonk clients.
If you are trying to create a new user and receive a message that the user already exists, the user either already exists in your Zedonk system or someone else's Zedonk system. Choose a different username and try again.
Enter the new user's General Details.
- Contact Name: Enter the first name and surname.
- Email: Enter the contact's email address.
- Phone Numbers: Enter the telephone and mobile numbers.
- Commission: Enter a commission percentage, if applicable.
- System Access: Select which areas of the system they can access (Z.Hub, Z.Planner, Z.Studio), if applicable.
Set system permissions by ticking the boxes for the areas you want the user to access.
Important: User access cannot be restricted by specific seasons or locations in Zedonk.
Alternatively, copy permissions from an existing account by selecting [Copy Permissions from Other User].
Then, select the user you wish to copy permissions from.
Select [SAVE] to save the record.
Note: Once created you can share credentials: Send the username and password directly to your new team member so they can log in.
When you create new users, we don't automatically email them their login credentials. You will need to provide them with their username and password.