The NuOrder integration streamlines data flow between Zedonk and NuOrder. It seamlessly pushes your customer and product details, including images and Available-To-Sell (ATS) stock levels, from Zedonk to NuOrder. Additionally, you can efficiently import finalised sales orders from NuOrder directly back into Zedonk.
Important: NuOrder Connector is a paid add-on. Please contact our Client Success Support for more details - [email protected]
Tip: For products to export from Zedonk to NuOrder, they must be assigned a barcode number in both systems. Only barcoded products will successfully export via the connector.
To ensure your orders flow seamlessly from NuOrder back into Zedonk, always create and export your customers directly from Zedonk.
When exporting customers, Zedonk maps its Customer Name to the NuOrder Company Code. NuOrder does not include the Company Code in the order import file; it relies entirely on the NuOrder's Company matching the Zedonk Account Code. If these don't align, the import will fail.
Populate NuOrder Connector Settings
Go to Connectors > NuOrder > Settings > Settings
Tip: If you do not see the NuOrder Connector, your username may not have the required system permissions. Contact your Zedonk administrator to follow the steps in the User Management - User Permissions.
- Import Order Season: Select the season to which NuOrder orders should import. This setting must be updated when a new season is created in Zedonk.
- Import Order Approved: When ticked, Sales Orders imported from NuOrder will be approved in Zedonk. See Order Status - Approved for more details.
- Order Owner: Choose a Zedonk username to assign as an Order Owner for sales orders imported from NuOrder.
Click [Save] once you have entered all settings.
Go to Connectors > NuOrder > Settings > Seasons
- Specify which season products should be included when you perform the export action to NuOrder.
- Specify which season Available-to-Sell (ATS) figures should be included when you perform the export action to NuOrder. If you select more than one season and you work with carryover products, the sum of your inventory across selected seasons will be exported to NuOrder.
Populate the Catalogue
Start by clicking '+ Season'
Enter the Season name
Click 'OK' to save the Season section.
Click 'OK & Add Another' to save this Section/Season Folder and create another.
Click 'OK & Go In' to create subsections for this folder.
Within the Season section, click '+ Department'
Enter the Department name
Click 'OK' to save the Season section.
Click 'OK & Add Another' to save this Section/Department Folder and create another.
Click 'OK & Go In' to create subsections for this folder.
Within the Department section, click '+ Category'
Enter the Category Name
Click 'OK' to save the Season section.
Click 'OK & Add Another' to save this Section/Department Folder and create another.
Click 'OK & Go In' to create subsections for this folder.
Within the Category, add products. Click '+ Add Product'
Add Products to the Category
Tip: Use the filters to isolate the products you want to add to the Category, then select items individually or click Select All Displayed and Add Products.
- Filter by Season (Zedonk)
- Filter by Product Category (Zedonk)
- Filter by Product Description (Zedonk)
- Select All listed products
- Select individual products
- Clear your displayed selection
- Click to add selected products
Tip: If the product has already been added to the catalogue, it will be greyed out. The icon in the second column from the left will indicate whether the product already exists in the section you are working in (folder icon) or it exists in the catalogue in a section you are not currently working in (book icon).
Note: To export your Seasons, Departments, Categories, and Products to NuOrder, make sure they're marked as Exportable. If you no longer want them to export, simply deselect the Exportable checkbox. Don't worry, doing this won't delete any records from your Zedonk system.
Complete your catalogue, then click on [Actions] to export data from Zedonk to NuOrder
- Data - Export - click the green arrow to export the product details in the Catalogue and Customer details. All products must have a barcode number assigned in Zedonk. Prices for your products will be exported from the most recent season the product is visible. Review your Settings > Seasons to confirm which season(s) should be included in the export.
- Images - Export - click the green arrow to export Image 1 for each product in the Catalogue to NuOrder.
- Orders - Import - click the green arrow to import approved orders from NuOrder to Zedonk.
- Stock - Export - click the green arrow to export Available-to-Sell stock figures for all products in your catalogue. Review your Settings > Seasons to confirm which season(s) should be included in the export.
- Product - CSV Download - click the orange arrow to download a CSV file for all products in your catalogue and review Available-to-Sell stock figures sent to NuOrder.
Go to Connectors > NuOrder > Activity to monitor activities
The Activity area provides a log of every action performed between Zedonk and NuOrder.
Click on the "+" for more information.
You can filter the Activity area by the task direction (Import/Export)
Tip: When orders are imported to Zedonk, NuOrder provides the Zedonk customer code as well as the product UPCs (barcode numbers). If any of these values are not recognised in Zedonk (e.g. if there was a typo, or the record has been altered in Zedonk), the order will fail to import. If this happens, you will need to review the order and resolve the issue.
After the order has been imported into Zedonk, any further changes must be done directly in Zedonk.
If an order was mistakenly moved too far into PROCESSED in NuORDER, it will miss the automatic export to ZEDONK. Luckily, it’s easy to resend an order (Admin users only):
- Locate the order in NuORDER under PROCESSED.
- Click “Regress” to move it backwards into APPROVED.
- The order will be sent up with the next hourly export.
Select actions in the Activity area to expand, collapse and export details
- Expand selected entries in bulk
- Collapse selected entries in bulk
- Export selected entry details to a CSV
Review imported orders. Go to Zedonk > Orders
Orders imported from NuOrder will be listed here. The NuOrder order number will be listed in the "Order Reference" field.