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Sales Orders
Return Authorisation
Topic
Return Authorisation
Return Authorisations - Add a Return Authorisation
In Zedonk a Return Authorisation is created from a Delivery Note.
1 min read
Updated Nov 8, 2026
Return Authorisations - Received Quantities & Back to Stock
After receiving a return, you can inform Zedonk of the units received and choose whether to restock them in your inventory.
1 min read
Updated Nov 8, 2026
Return Authorisations - Create a Credit Note (from a Return Authorisation)
You can create a Credit Note for the Received Quantities on a Return Authorisation (RA).
1 min read
Updated Nov 8, 2026
Returns Authorisation - Print
Once a Returns Authorisation has been created within the Order Tracker area of an Order, you have the option to export the Returns Authorisation as a PDF.
1 min read
Updated Nov 8, 2026
Returns Authorisations - Delete/Inactive Returns Authorisations
You can make a Returns Authorisation Inactive. The Inactive Status is halfway to delete and the record will no longer show unless you specifically look for it.
1 min read
Updated Nov 8, 2026
Returns Authorisation - Mark as Locked
Mark Returns Authorisations as Locked to prevent any further changes from being made to the Invoice.
1 min read
Updated Nov 8, 2026