Return Authorisations - Received Quantities & Back to Stock

After receiving a return, you can inform Zedonk of the units received and choose whether to restock them in your inventory.

Tip:

• Return Authorisation Creation: Manual process. User must enter quantities authorised for return.
• Return Authorisation Receipt: Manual process. User enters "Received Quantities."

#Select the Return Authorisation you want to receive stock from, either in the list view or within the Order Tracker

#Click the RA number to open and view its details

#Go to the tab 'Products' and tick [Received Quantities & Back to Stock]

#When the original RA template opens, it will include two additional lines, ‘Received’ and ‘Back to Stock, both automatically set to match the authorised quantity

RECEIVED: This is the quantity you have physically received back. Amend accordingly.

BACK TO STOCK: This is the quantity you want to add back to stock (It will create an adjustment in your inventory).

#..for example:

CAMDEN DRESS:

7 units were authorised to be returned.

Only 6 were physically received back from the customer.

Only 4 of those 6 were put back to stock.

#[Save and Close]

#In Product Stock Inventory the stock movement is actioned as a transfer/adjust