Invoices - Delete/Inactivate Invoice

You can make an Invoice inactive. The inactive Status is halfway to delete and the record will no longer show unless you specifically look for it.

N.B. If there is an existing Credit Note created from this Invoice, you will have to make the Credit Note inactive first.

Tip: To inactivate multiple credit notes simultaneously, a bulk action feature is available upon request in Zedonk. Contact [email protected] for further details.

#Locate the Invoice on list-view

#..or inside the Order Tracker

#Click on the invoice number to access the Invoice and untick [Active]

#[Save and Close]

#The Invoice is now inactive and it is displayed with a line through it on the Order Tracker

#It is no longer showing in the list view (unless you decide to include inactive records).