Configure your system settings and create user accounts. Learn how to tailor Zedonk to your specific needs and grant access to the right individuals within your organisation.
Essential Settings
Company Details
Enter your company details, which will appear on documents generated by Zedonk: General Settings - Company Details. We advise not to include any personal data that you don't want shared on external documentation. Note that the Country dictates how tax is calculated for VAT-applicable customers.
Bank Details
Enter your bank details to populate on invoices sent to your customers: General Settings - Bank Details. If you have multiple currencies enabled on your Zedonk, enter the relevant bank details for each currency.
Seasons
A default season called Standard has already been created for you. Edit this by clicking on it, and overwriting it with your first season name. Create additional seasons when required and enter the exchange rates if you have multiple currencies enabled on your Zedonk. General Settings - Seasons & Exchange Rates / General Settings - Seasons & Exchange Rates - Add New Season.
Raw materials, products, sales orders, production orders, purchase orders and inventories are seasonal. Depending on which season you are currently working in (indicated in the top right corner of Zedonk), relevant records will be displayed. Later on, we will explain how you can make raw materials and products 'visible' across multiple seasons and how to use the Reports module to report on data across multiple seasons.
You can work with seasons to separate your collections but if you work with carry-over products (products you sell across multiple seasons), our clients prefer to think of seasons as selling periods. You can use the traditional naming convention, for example, Spring Summer 25, Autumn Winter 25 etc, or the selling period naming convention, for example, Q1 2025, Q2 2025 etc.
Product Categories
Define up to 5 product categories to filter, search and report on products. Product Settings - Product Categories. Depending on the products you sell you will use different sets of categories. Think of product categories as labels that are assigned to your products or collections of products.
For example:
- Product Category 1: MENSWEAR, WOMENSWEAR, CHILDRENSWEAR, ACCESSORIES
- Product Category 2: OUTERWEAR, TOPS, TROUSERS, LEATHER GOODS, JEWELLERY
- Product Category 3: T-SHIRTS, SHIRTS, JEANS, JACKETS, COATS, EARRINGS, NECKLACE, CROSS-BODY
- Product Category 4: RUNWAY, LOOKBOOK, EXCLUSIVE
You can also reference Shopify's public product taxonomy which serves as an open-source, standardised, and global classification of products.
You do not need to populate all Product Categories right away, we often recommend you keep at least one product category for later.
Each product category can be made mandatory, requiring users to assign them when creating products.
Size Categories
Define size categories for your products (for example, ONE SIZE - OS or WOMEN UK - 6,8,10,12,14 etc). Product Settings - Size Categories.
If you have products that have overlapping size categories, create separate size categories for your products as size ranges will display on your sales orders. For example, you have two products - a t-shirt available in the S/M/L/XL size range and a jumper available in the S/M/L size range, you will create two size categories: "S/M/L/XL" and "S/M/L".
Markups - Wholesale
Define markups to help you calculate and set wholesale prices for your products. Markups - Wholesale.
Wholesale markups can be made mandatory, requiring users to assign one when creating products.
Markups - Retail
Define markups to help you calculate and set recommended retail prices for your products. Markups - Retail.
Retail markups can be made mandatory, requiring users to assign one when creating products.
Material Categories
Define material categories to filter, search and report on raw materials. Material Settings - Material Categories.
For example:
- TRIMS
- LINING
- WOVEN
- LEATHER
- PACKAGING
Material categories can be made mandatory, requiring users to assign them when creating raw materials.
Customer Categories
Define customer categories by sales channel to filter, search and report on your customers. Customer categories are also used in Zedonk to set the correct price list for your customers (cost, wholesale or retail). Customer Settings - Customer Categories
For example:
- WHOLESALE
- RETAIL
- PERSONAL ORDERS
- PRESS GIFTS
Each system comes with Standard Customer Category as default, click the category name to change.
Customer Priorities
Define customer priorities to help you prioritise orders. Customer Settings - Customer Priorities. This is particularly useful and recommended when used in conjunction with the Stock Allocation module.
For example:
- 01-HIGH
- 02-MEDIUM
- 03-LOW
Customer priorities can be made mandatory, requiring users to assign them when creating or updating customers.
Shipping Terms
Create a list of your regular shipping terms agreed with your customers to easily assign them to your customer records. Customer Settings - Shipping Terms
For example:
- DDP
- EXW (EX-WORKS)
- FOB
Shipping Terms can be made mandatory, requiring users to assign them when creating or updating customers.
Payment Terms
Create a list of your regular payment terms agreed with your customers to easily assign them to your customer records. Customer Settings - Payment Terms
For example:
- PIA - PAYMENT IN ADVANCE
- 30 DAYS NET
- 50% DEPOSIT/50% BALANCE
Payment Terms can be made mandatory, requiring users to assign them when creating or updating customers.
Sales Order Tags
To organise your sales orders, define tags to label them. Sales Documents Settings - SO Tags
For example:
- FORWARD ORDER
- STOCK ORDER
- RE-ORDER
- SWAP
Sales Order Tags can be made mandatory, requiring users to assign them when creating or updating sales orders.
Create user accounts
Create user accounts and restrict their permissions:
Important: Please note that you cannot restrict a user's access to certain seasons or locations in Zedonk.
Tip: If you're eager to learn more, be sure to watch our System Settings - Everything you need to know training video for a more in-depth guide.